Terms & Conditions

These terms apply when you use https://iyroo.com, create an account, or subscribe to a plan. By doing any of these, you agree to these terms and to our Privacy Policy, Refund, Return & Cancellation Policy, and Shipping & Service Delivery Policy. If you're using iyroo for a business, you confirm you're allowed to accept these terms on its behalf.

iyroo is an online store builder. It lets you create, design, and manage online stores, list products, take orders, and run your business from one dashboard. The features and limits available to you depend on your plan.

We currently offer the following plans:

• Starter: USD $5 per month (monthly billing only).
• Basic: USD $10 per month, or USD $90 per year when billed yearly.
• Grow: USD $30 per month, or USD $270 per year when billed yearly.
• Advanced: USD $50 per month, or USD $450 per year when billed yearly.
• Pause and build: USD $9 per month (monthly billing only).

Before you pay, we show the plan, its features, the billing period, and the total amount due. Prices are in US dollars. If your payment provider charges you in another currency, such as Pakistani rupees, it converts the amount at its own exchange rate, and your bank may add its own fees.

If we change our prices, the new price applies from your next billing period, and we'll let you know before then.

New stores get a 7-day free trial of the Grow plan. No payment is taken for the trial. When it ends, you need a paid plan to keep your storefront open to shoppers.

Plans are paid in advance for each monthly or yearly billing period. Your plan starts as soon as the payment is confirmed. If a payment isn't made when a period ends, your plan continues for a short grace period, then your storefront closes to shoppers until you pay.

Discount codes can be used only as described when they're offered, can't be exchanged for cash, and may expire.

Cancellations and refunds are covered by our Refund, Return & Cancellation Policy.

You agree to:

• give accurate account and business information and keep it up to date;
• keep your password private and tell us straight away if you think someone else has used your account;
• use the platform only for lawful business;
• not sell prohibited, counterfeit, or illegal goods or services, or mislead or defraud anyone;
• respect other people's intellectual property; and
• not attempt to disrupt, overload, or get around the security of the platform.

You're responsible for everything that happens under your account, including actions taken by staff you add to your store.

When you sell through a store built on iyroo, you're the seller, not iyroo. You're responsible for your products and services, the accuracy of your listings and prices, your own store policies, taxes, shipping and fulfilment, customer service, and following the laws that apply to your business. Disputes between you and your customers are between you and them.

You own the content you add to your store, such as text, images, and product details. You give iyroo permission to host, copy, and display that content only as needed to run your store and provide the service.

The iyroo name, logo, software, themes, and other materials we provide belong to us or our licensors. You may use them only as part of the service.

We work to keep the platform available and reliable. It may sometimes be unavailable because of maintenance, technical problems, outages at our providers, or other events outside our reasonable control. We may also improve, change, or retire features over time.

We may suspend or close an account or store where reasonably necessary because of a serious breach of these terms, fraud, a security risk, unlawful activity, or a legal requirement. Where we can, we'll tell you why and give you a chance to fix the problem first.

You can stop using the service at any time by cancelling your plan.

As far as the law allows, iyroo isn't responsible for indirect or consequential losses, such as lost profits or lost data. Nor is it responsible for losses caused by someone using your account because your password wasn't kept safe, by disputes between you and your customers, or by events outside our reasonable control.

Nothing in these terms limits any liability that cannot legally be limited.

We may update these terms when our service or legal requirements change. We'll publish the new version on this page with a new effective date and, for significant changes, notify account holders by email. If you keep using the service after a change takes effect, you accept the updated terms.

• Business: iyroo (https://iyroo.com)
• Address: Shop No. 7, Jawad Avenue, A Block Commercial Area, Okara, Punjab 56300, Pakistan
• Email: support@iyroo.com
• Phone: +92 311 7536873